Main Features

• Microprocessor control,ABS housing

• LED display of speed,RCF and time

• DC brushless maintenance-free motor

• Over-speed and imbalance protection

• Error code with alarm for trouble shootig
• Program designed for blood type and blood plasma test

• Emergency manual lid realase 

Specifications

With R&D and production base in Shanghai as well as over 15 years of experience in international market for constant speed & temperature laboratory equipment, Senova is the international sales center to serve our global distributors with both reliable products complying with international standard and after-sales service.

After-sales service

•     Technical support for any enquiry for troubleshooting

•     Quick supply of spare parts ensured

•     Service training provided if necessary

Warranty and support

•     18-month standard warranty after shipping date

•     Prompt technical support and fast supply of spare parts from stock

•     Maintaining stock for fast delivery of the goods for regular orders

•     Opportunities for exclusive distributorship

•     Enquiry forwarding

•     New model and product launch

•     Website download service of updated product information on  brochures, price, etc.

•     Special price support for big project

•     Exclusive tender authorization offered upon request

•     Provision of promotion material like product images and minimum brochures

•     Demo units at special price

•     Award discount policy

•     Sales and service training

•     Training material

•     Electronic user & service manual

•     Exhibitions cooperation

Q:What is your product range?

 A  Our product range includes refrigerated or non-refrigeated big capacity floor standing centrifuge and benchtop centrifuges with high or low speed.

Q:What is your lead time ?

 A  We keep stock of finished products and semi-finished products in stock to ensure fast delivery within 2 weeks (except for bulk order).

Q:How can you ensure safety of the products during shipment?

 A  Our standard package is pywood case with pallet underneath and foam filled inside the pacakge which can protect the goods during shipment.

Q:How about product quality?

 A  We have been selling our centrifuges on about 50 countries in the past 10 years with very limited complaint rate less than 1%.

Q:How can you ensure after-sales service?

 A  We provide 18-months warranty and lifetime maintenance. We offer online and video technical customer service in English. 

Q:How can we get spare parts for warranty? How Long can we get parts for warranty?

 A  We offer free spare parts and cover international air courier freight at our cost. You can receive parts in 1-2 weeks.

Q: Are you a factory or trading company ?

 A   We are a factory with our digital processing center and an international sales team.

Q:Where is your company location ? How can we visit there ?

 A  Our factory is in Shanghai, the most booming city in China , 20Km away from Shanghai Pudong International Airport. Welcome to visit us !

Q:What certification do you have?

 A  ISO 9001 and CE certificate.